Solution 03

Internal Knowledge Management

Build an AI-powered knowledge base from your internal documents and procedures — so your team can find accurate answers in seconds, not hours of searching.

The Problem

Your firm's knowledge lives in people's heads and scattered files

Every financial firm accumulates years of procedures, client context, regulatory interpretations, and operational know-how. Most of it lives in drives, email threads, or the heads of specific colleagues. When someone is on leave, or when a new team member joins, this knowledge gap costs real time and introduces risk.

We build an internal AI assistant trained on your documents — so staff can ask questions in plain language and get accurate, source-cited answers instantly.

Time wasted searching for procedures

Staff spend 20–30 minutes searching drives, asking colleagues, or re-reading documents to answer operational questions.

Key knowledge locked in individuals

Critical know-how exists only with specific people — creating bottlenecks and continuity risk.

Slow onboarding for new hires

New team members spend weeks learning context that could be instantly accessible from a knowledge base.

Deliverables

What you receive

A searchable, question-answering knowledge base — built on your documents, accessible to your team.

Document ingestion pipeline — PDFs, Word, SharePoint, email archives

Natural-language Q&A interface for your team — ask questions, get answers

Every answer cites the source document and page — no hallucinations without attribution

Access controls per team or document sensitivity level

Document update workflow — easy to add new content as procedures evolve

Full documentation and team onboarding session

Process

How the engagement works

Week 1–2

Knowledge Audit

We map your document landscape — what exists, where it lives, what staff most frequently need to find. Identify the highest-value knowledge domains to index first.

Week 3–8

Build & Index

Ingest, process, and index your document set. Build the Q&A interface, configure access controls, and test with real staff questions.

Week 8–10

Rollout & Training

Team onboarding, adoption support, and a process for maintaining the knowledge base as your documents evolve.

Data & Governance

Your documents never leave your environment

The knowledge base is built on your infrastructure. We define deployment architecture upfront.

Private deployment

The system runs in your own environment or a dedicated private cloud. Client documents are not processed by public AI APIs without explicit agreement.

Granular access controls

Sensitive client or compliance documents can be restricted to specific roles or individuals within the team.

Source-cited answers only

The system is configured to cite its source for every answer — staff can verify the original document. Reduces risk of acting on hallucinated responses.

Note: This system is an internal knowledge retrieval tool only. It does not generate regulated advice and should not be used as a substitute for qualified legal, compliance, or investment expertise. Staff remain responsible for verifying answers against source documents.
Timeline

Typical project duration

Depends on document volume, existing structure, and integration requirements.

1–2 wks Knowledge audit & scoping
4–10 wks Build, index & test
1–2 wks Rollout & training
Investment

Project-based pricing

Agreed upfront. Priced by document volume and complexity.

Audit (standalone)
Starting from
CHF 2,500

Full implementation: CHF 10,000–25,000 depending on document volume, indexing complexity, and deployment infrastructure

Get an estimate — book a call

Ready to make your firm's knowledge instantly accessible?

Book a 20-minute call. We'll discuss your document landscape and map out what a knowledge base could look like for your team.